Shipping & Returns

We're quick! Orders are shipped within 1-2 business days and in most cases via 2 day USPS Priority Mail. You will receive a shipping confirmation with tracking and estimated delivery as soon as your package is on the way. 

Please note that during high volume times (such as holidays), it may take up to 3 business days for your order to ship.

Every once in a while we stick something in your box that's not correct, or leave out an item. Don't worry ... just reach out to us at with your order number, within 7 days of receiving. We'll make it right! 

If a product arrives broken or in poor condition, please send us a photo along with your order number to and we will happily send a replacement! A photo is required so that we can file an insurance claim.

Since we handcraft all of our products in small batches, we do not accept returns or exchanges. We do offer minis and samples of some of our products, so please give them a try before investing in a larger size. 

However, we ALWAYS want you to have the best experience possible when shopping with us, and are committed to customer satisfaction! If you are unhappy with your order, please email us at hello@oilofjoyapothecary and we'll work with you to make things right!



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